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Saturday, March 9, 2019

Best Practices for Human Services Delivery Essay

The saving of gentlemans gentleman services is one venture that organizations can non embark on blindly. It requires appoint competencies especially on the part of the staff charged with the function of delivering these essential services. It is a task that in like manner requires active participation of key stakeholders, which are basically the cosmos and the room. When delivering the services, the agencies concerned need to put in to consideration the views of the cosmos. In fact, the population should be involved in the inviolate process of service deli real, from conception of the idea to implementation.By involving the population, it shows that the delegacy appreciates their constituent and value of population participatory in the process of service delivery. As a consequence, the population becomes trustworthy partners proud to be identified and associated with the agency and its services. It should be appreciated that the success of the agency in this service deli very solely depends on the response of the population. Indeed, the role of the population can not be overstated. Before the organization embarks on all service delivery, Katherine and Ellen (2009) suggest that knowledge about the background of the population is decisive.In the modern society, close populations are diverse. It is important that any agency understands all aspect of the population to avoid making mistakes unknowingly. One very important aspect is the competence of the agency. The staff of the agency needs to pitch basic skills that are vital in service delivery. Lack of skills puts the pure tone of the agencys feat at stake. This is then reflected in the results of the delivery. deplorable results not only have a negative impact on the image of the agency, but also threaten the future of the organization.It is unlikely that an organization whose performance is poor would postulate any future reference or still contracts. Besides, the agency delivering such s ervices needs to be well endowed with adequate resources. These allow money, time and knowhow (Katherine & Ellen, 2009). These resources are mandatory for any success to be accomplished. They alter the agencies to finish their tasks in timely manner. In addition, they also affect the quality of service delivery. Quality and timely service delivery boosts the faith of the population in the performance of the agency.This then ensures future growth and population confidence with the agency as contracts can be renewed and secured. Katherine and Ellen (2009) affirm that for any service delivery to be successful, trust is of essence. This should be mutual. They also reason out that building trust of a diverse population can be a tricky affair. They suggest that agencies should draw part of their staff from the population. They contest that the agency may not be aware of part of the ethnic expectations of the population.Besides, they may not understand the local language, a tool that is very basic in as far as communication is concerned. Poor communication system impacts directly on service delivery as misunderstandings are bound to occur. The agency should also respect the culture of the population in order to successfully deliver its services. Cultures tend to vary advantageously and it is important that the agency understands every bit of the populations culture. For instance, just about populations prescribe different dress code for different persons.Although this may not be an issue in an urban population, it is highly significant in a rural setting. Contravening such may negatively impact on service delivery. In extreme cases, the service delivery may even be halted Conclusion The delivery of human services can be a very sensitive process. Utmost care need to be taken to ensure that the population approves of the agencys performance. This will enable the agency to carry out its activities with ease, all for the benefit of the population. Above all, the a gency should market its brand to the population to gain aspect of positive association.

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